• Flowers, Flower Arrangements, Plants: All live perishable goods designed or sold. Returns are not accepted once purchased or delivered.

  • Gifts, candles, vases and other instore items: If purchased online or in‑store, you may return these within 30 days from the date of purchase.

  • Gift Cards: Gift cards are valid for one year from the date of purchase 

  • Weddings & Events: Deposits are required for weddings and large events (deposits are non-refundable); payment in full is due three weeks prior to the event date. 

  • Shipping: Additional standard shipping fees apply and are determined by the item. 

  • Refunds: Refunds, Partial refunds, or exchanges are at the owner’s discretion and final decision.