Garden Style Floral Design (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or make a purchase.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Recipient information for floral deliveries
- Gift messages and special delivery instructions
- Any other information you choose to provide when placing an order or contacting us
We also automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Date and time of your visit
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver floral arrangements
- Communicate regarding your order
- Respond to customer service requests
- Process payments securely
- Improve our website and customer experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails or marketing communications if you have chosen to receive them
Payment Processing
Payments are processed through secure third-party payment providers. Garden Style Floral Design does not store your complete credit or debit card information on our servers.
Please review the privacy policies of any payment provider you choose to use for additional information about how your payment data is handled.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and provide website functionality.
Cookies may be used to:
- Remember your shopping cart
- Save customer preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings, although doing so may affect certain website features.
WooCommerce
Our website is powered by WooCommerce, which stores information necessary to process your orders, including billing details, shipping information, purchased products, and customer account information (if applicable).
WooCommerce may also use cookies to maintain shopping cart functionality and improve your shopping experience.
Third-Party Services
We may use trusted third-party providers to operate portions of our website and business, including services for:
- Payment processing
- Shipping and delivery management
- Website hosting
- Analytics
- Email marketing
- Spam prevention
- Security monitoring
These providers only receive information necessary to perform their services and are expected to safeguard your information.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send emails about promotions, holidays, new products, or special events.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails or by contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary to:
- Complete your order
- Deliver products
- Process payments
- Operate our business through trusted service providers
- Comply with legal requirements
- Protect our rights, customers, or property
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Meet tax and accounting obligations
- Resolve disputes
- Comply with applicable laws
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Request a copy of your personal data
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Garden Style Floral Design
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed