At Garden Style Floral Design, we take great pride in creating beautiful floral arrangements and ensuring they arrive fresh and on time. Please review our delivery and pickup policies below before placing your order.
Shop Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Delivery Policy
Delivery Area
We offer local delivery within our designated service area.
A minimum order of $55 is required for delivery. We are pleased to offer free local delivery on qualifying orders within our delivery area.
If your requested delivery address falls outside of our service area, we will contact you to discuss available options or issue a refund if delivery cannot be completed.
Delivery Orders
We accept delivery orders during all regular business hours. While we make every effort to accommodate your preferred delivery date, we cannot guarantee exact delivery times.
Deliveries are generally made during normal business hours.
For hospitals, funeral homes, schools, businesses, and other institutions, deliveries will be made according to the recipient’s availability and the location’s delivery policies.
Recipient Availability
If the recipient is unavailable at the time of delivery, our driver may:
- Leave the arrangement in a safe, shaded location when appropriate.
- Leave the arrangement with a receptionist, front desk, neighbor, or another responsible person.
- Attempt to contact the recipient using the phone number provided.
- Return the arrangement to our shop if a safe delivery cannot be made.
Additional charges may apply if a second delivery attempt is required because the original delivery could not be completed.
Weather & Unforeseen Circumstances
Severe weather, road conditions, holidays, or other unforeseen circumstances may occasionally affect delivery schedules. If delays occur, we will make every effort to notify you and complete your delivery as soon as possible.
Pickup Policy
Customers are welcome to pick up orders during our regular business hours.
There is no minimum order for in-store pickup.
We ask that you arrive during your selected pickup window whenever possible so your flowers remain at their freshest.
Please have your order confirmation or the name used on the order available when picking up.
If someone else will be be picking up your order, please let us know in advance and provide their name.
Late Pickups
Orders not picked up on the scheduled date will remain at the shop for a reasonable period when possible. Because flowers are perishable, we cannot guarantee the quality of arrangements that are picked up significantly later than the scheduled pickup time.
Order Changes & Cancellations
We understand that plans can change.
- Changes or cancellations should be requested as early as possible.
- Orders that have already been designed, prepared, or dispatched for delivery may not be eligible for cancellation or a full refund.
- Custom, wedding, funeral, or special event orders may have separate cancellation policies.
Please contact us directly if you need to modify your order.
Satisfaction Guarantee
Your satisfaction is important to us. If you are not completely satisfied with your floral arrangement, please contact Garden Style Floral Design within 24 hours of delivery or pickup.
We will work to resolve the issue. Photographs of the arrangement may be requested to help us evaluate any concerns.
Because flowers are natural products, slight variations in flower varieties, colors, and container styles may occur due to seasonal availability while maintaining the overall design and value of your arrangement.